Returns & Exchanges
At Navera Sarees, we want you to be completely satisfied with your purchase. If your saree doesn't meet your expectations, you can request a return or exchange within 7 days of delivery, provided the item is unworn and the original tags remain intact.
Return Process
- 1.Initiate Request
Log into your Navera Sarees account and navigate to the 'Order History' section to select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the saree is folded neatly in its original packaging with all blouse pieces and accessories included to avoid rejection during inspection.
- 3.Pickup and Shipping
Our courier partner will arrive within 2-3 business days to collect the package; please ensure you receive a signed pickup acknowledgement receipt.
- 4.Refund Processing
Once our artisans verify the garment's condition at our warehouse, your refund or exchange will be processed within 5-7 working days to your original payment method.